Cloud Reseller Commerce Platform (RCP) is an end-to-end solution that handles the end-to-end business process from a) the business administration side of things, like onboarding new tenants, billing etc. and b) end user self-service and management.
Reseller Commerce Platform must provide features and integrations from reseller business perspective for the following areas that drives reseller business:
1. Configure and offer services via marketplace
2. Onboard and manage tenants
3. Track utilization by tenants
4. Generate billing reports and invoices per tenants
5. Collect payments, integrate with payment gateways
6. Support the customers and nurture them
7. Up-Sell / Cross-Sell, Generate More Revenue and Leads
For Tenants, Reseller Commerce Platform must provide a seamless experience for:
1. Onboarding to the platform
2. Discover various services and offers
3. Compare pricing between providers
4. Purchase various types of products like usage based, subscription based, or license based
5. Manage licenses and resources
6. Centralized governance and control on procurement and ongoing resource utilization
7. Collaborate and do Role Based Access Control with-in departments and teams
8. Analyze usage and cost data
9. Optimize Cloud Spend and drive Cloud FinOps
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