IT Service Management and Automation

IT Service Management and Automation

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Cloud Assert has been trusted by Fortune 100 companies for unique capabilities in Multi-Cloud Management, Cross Platform Integration and Billing

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Transparent IT services and Automation across all cloud platforms.

Enterprises want to ensure that they are keeping up with the current trends of the cloud. Significantly they require to modernize and automate their infrastructure services and data centers, more effectively they can reduce operational cost and can use the cloud power to their fullest. Cloud Assert helps them in IT services and built automated solutions and mandatory processes and control all their enterprise's requirements.

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Highlights of ITSM

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Self-Service Portal

Hybr self -service portal empowers the end-users by providing IT support, their on-demand cloud resource and helps admin in eliminating the repeated task and focus mainly on productive process.

Hybr builds customized self-service portals which are flexible and powerful. The self-service portal can be as complex or as simple as the unique requirement from customer's demand. Hybr self-service portal offers full automation and highly available. Hybr can integrate with any API and API of other network appliance, automation system or other internal or external services.

Manages permission levels and users

Manages running cost

Starts and stops servers

Builds deployment templates

Work Flow Automation

Manage automated end-to-end workflow

Automating workflow focuses on sequencing or orchestration of required activities for business operations, whether the process is assisted by human presence or a straight-through process. Workflow automation allows businesses to engage directly in deriving a business solution, rather than focusing on writing requirements and hand over those written requirements to IT.

Cloud workflow automation combines case management and business process to provide a 360-degree view of the work. Besides case management and process management, Cloud Assert workflow automation uses business rules, advanced data analytics drive the businesses towards success and positive outcomes.

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Service Catalog

In cloud management, the service catalog is a critical and integral component of cloud management architecture. Cloud Assert helps enterprises design a service catalog, strategize service catalog, design and implement a service catalog portal that supports primary components of cloud infrastructure. Cloud Assert solution for the service catalog is a delivery model that extracts the management and setup of IT resources from the fundamental infrastructure providing on-demand, at scale and self-service model.

Market Place

The marketplace is an exclusive space where all your software needs such as certification and optimization are addressed. The marketplace offers hundreds of products and end-to-end solutions to vendor's independent software. It provides access to enterprises and open-source applications and ensures a seamless experience in the installation and using the software. The marketplace helps in implementation and architectural guidance for the strong solutions architects and integrators in the IT environment.

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Cloud Assert Products

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Cloud Assert Product Resources

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Product Architecture

Cloud Assert - Hybr is everything you needed for quick and risk-free Hybrid Cloud Management provisioning. Hybr is built for seamless overlay across all platforms.

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Knowledge Base

Working with various cloud infrastructure, VM management, Automated service request, Getting started, configurations/ installations, IT costing and chargeback and more.

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Product Documentation

Product release notes, installation guides, Hybr feature sets, REST API and service portal guides.

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