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Cloud Managed Services

Simplify your cloud operations with our

24*7 managed services

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Focus on what matters for your business, while we manage your cloud infrastructure.

Remote Monitoring and Management

Remote Monitoring and Management

  • Infrastructure and Application Monitoring
  • Alerts Management
  • Intelligent Reporting
Automation

Automation

  • InfraOps
  • Custom Script Development
  • Compliance & Release Management
  • Configuration Management
Security

Security

  • Security Information and Event Management
  • End Point Protection
  • Patch/Backup Management
  • Continual Risk Assessment
Analytics

Analytics

  • Predictive and Behavioral Analysis
  • Application Infrastructure Analytics
  • Capacity Planning & Management
  • IT Operations Analytics
New Technology Transformation

New Technology Transformation

  • New Technology Advisory
  • Proof of Concept
  • Continual Improvement
  • BCP and DR Management

Ensure undisrupted innovation with Cloud Managed Services

Unleash the power of Support with Cloud Assert Managed Services Team & Transform your Business by your demand and stay secured with our services.

Cloud Optimization



Cloud Migration and DevOps



Identity Management​



Storage ​Solutions​



Content ​Distribution​



Security / Vulnerability ​Assessment​


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Cloud Managed Services Module


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Cloud Support Desk Communication Model

Cloud Assert would deploy a Support Desk Communication framework which would adopt a step-by-step issue tracking mechanism and timely resolution of the issues reported by the end users. MSP Team would closely work with the end users and deliver the required quality and objective of the support need.

The Ultimate goal of Managed Services support team is to reduce ticket ratio and the downtime as much as possible. As a part of automation, the Process can help to cut down the recovery time by up to 60% and helps to reduce the impact of system outages and other critical issues, ensuring business resilience and maximizing ROI. Cloud Assert MSP Team enable to get an in-depth view of Integrated monitoring Dashboard and proactively protect the infrastructure by consolidating fault and performance events by automated using a combination of agents and agentless monitoring tool.

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Automation Highlights

  • Ability to execute custom scripts for corrective/preventive actions
  • Incident, Problem Helpdesk ticket generation
  • Actions can be taken on Availability or Performance threshold breaches
  • Elements specific analysis, Diagnosis
  • Historical Reports for Infrastructure, Networks, Applications, Database – Availability and Root Causes
  • Events/Alarms - Open Alarms, Historical Alarms & Events
  • Discovery Report – For discovered Routers, Links, Subnets, Switches, Virtual Devices
  • Scheduled Emailing of one or more Reports
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Cloud Managed Services Approach


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Resource Engagement Models​

Components Dedicated Resource Model​ Managed Services Model​
Resource Model Dedicated Resources Shared Resources​
Support Coverage 24x7, 16x5, 8x5 based on customer demand 24x7, 16x5, 8x5 / As required​
Support Activities Proactive monitoring, Planned and reactive support, preventive maintenance, predictive analysis and Reporting​ Planned support, Reactive support, planned maintenance activities and Reporting
Support Channels​ Email, Phone & Service Desk Portal Email and Service Desk Portal​​
SLAs​ Business Oriented, Customizable Standard
Working Onsite, Offshore and Onsite-Offshore Mix​ Offshore​
Billing Model​ Monthly Flat Fee for the resources deployed​ Based on incidents / Asset inventory​

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Are you looking for the right partner to leverage your Cloud Infrastructure?
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Customer Success Story

Read our case studies on how we've helped our customers use cloud technologies to reimagine operations, services, and more enabling them to accelerate what's possible.
Learn more

Are you also facing these problems?
Cloud Assert is with you.

  • High infrastructure costs
  • Inefficient IT departments
  • Frequent downtimes and application failures
  • Infrastructure problems and instability
  • Security and compliance issues

Get them Fixed Now

 

Why Choose Cloud Assert?

Customized Solutions

A concrete roadmap to transform your organization for a cloud orientation.

Friendly Advisory Board members

Cloud Assert team is made of Ex-Microsoft managers and IT leaders across the spectrum

Global Reach

Customers across 30+ Countries that includes Fortune 100 & 500 companies as of today


Testimonials

I'm very impressed with the work CLOUD ASSERT has done for usage and billing. The solution helped us automate end-to-end billing scenarios very quickly, from user sign-up to invoicing. I'm especially excited about offering my customers the ability to view their usage on-the-go, download historical usage and even get notified according to their own usage preferences. It’s been a worthy investment for us.

Jess CCEO, Applied Innovations Corp

The Cloud Assert team has been fantastic to work with. Highly effective at communication, understanding our needs, very impressive initiative and efficiency. Expressing our deadline to meet our requirements to go live, the Cloud Assert team provided us immediate results, all the while working with us on any and all customization, we requested to bring the product in our environment to its full potential.

Fortune 100 Customer

Cloud Assert has Passion for listening to their customers and focus on building and providing solutions on what they need. Cloud Assert excels in meeting and exceeding their customer expectations. This experience extends to management, engineering, sales, and support teams.

Daniel Apps CEO, Vigilant IT

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