Introduction:

Are you a Microsoft direct bill partner operating across various countries or regions through your internal divisions or subsidiary companies? Do you seek an automated platform that efficiently manages your CSP products and other service offerings from a single, integrated portal with end-to-end billing solutions? If so, this blog is tailored for you. Don't miss out on these insights.

 

Simplifying CSP Reselling through Internal Entities/ Subsidiaries

 

Are You a Microsoft Direct Bill Partner?

 

If your company operates as a Microsoft direct bill partner, serving diverse markets through internal branches or subsidiary companies, you understand the intricacies of managing multiple entities while delivering seamless service. This can be a complex task, but with the right tools and strategies, the process can be streamlined significantly.

The Scenario: Managing Multiple Subsidiaries or Resellers

To illustrate, let's consider a scenario. Imagine you are a service provider with several subsidiaries, such as Contoso and Fabricom. In this context, your goal is to resell Microsoft CSP license-based products and Azure usage-based offerings through these entities.

In the diagram below, you, the Service Provider, oversee Contoso and Fabricom. These subsidiary companies manage various end customers: C1, C2, … C6. The challenge lies in efficiently coordinating these entities while delivering tailored offerings to each customer.

Hybr Reseller Commerce Platform: Your Solution

Hybr®offers an innovative solution that simplifies the management of multiple subsidiaries, enhancing reselling processes and facilitating effective communication.

Admin Portal

As the service provider, you gain access to the admin portal, granting you complete control. You can enable services for Contoso and Fabricom, manage their offerings, and even establish unique pricing structures for each subsidiary.

Subsidiary or Reseller Portal

Contoso and Fabricom each access a subsidiary portal. These portals empower them to manage their respective end customers and resell your offerings. They have the flexibility to set their pricing, incorporating their markups and discounts on top of your charges.

End Customer Portal

End customers receive access to a dedicated customer portal. Here, they can effortlessly purchase CSP products, gain insights into their billing, access reports, and retrieve invoices.

The Onboarding Process

To fully leverage Hybr® for your reselling needs, a straightforward onboarding process is necessary:

• Configure Partner Center Settings: Service providers should configure their partner center settings within Hybr® to onboard themselves seamlessly.
• Onboard Subsidiaries or Resellers: Once configured, you can onboard your subsidiaries by enabling product types and setting up pricing structures tailored to each entity's needs.
• Set Up Plans and Offers: In the admin portal, service providers can create diverse plans and offers, outlining the products and services they wish to resell. Subsidiaries can do the same while incorporating their own pricing.
• Onboard End Customers: You, as the service provider, can directly onboard end customers into Hybr®. Alternatively, your subsidiaries or resellers can manage this process, allowing customers to explore and purchase offerings while accessing vital billing information.

 

Effortless Purchasing and Management

Navigating the purchasing process for CSP offerings has never been simpler for end customers. In just a few clicks:

• Configure Partner Center Settings: Service providers should configure their partner center settings within Hybr® to onboard themselves seamlessly.

• Customize and Purchase:They can tailor their purchase by choosing quantities, term durations, and billing plans. A single click seals the deal.

• Streamlined Updates: Service providers should configure their partner center settings within Hybr® to onboard themselves seamlessly.For any adjustments, customers can revisit their purchased licenses, increase, or decrease quantities, provided the cancellation window remains open.

The streamlined process offered by Hybr® enhances the customer experience while enabling service providers, subsidiaries, or resellers to efficiently manage their offerings. Make the most of this comprehensive platform to propel your CSP reselling endeavours to new heights.

 

 

Conclusion

For service providers operating through internal divisions, subsidiaries, or resellers, the Hybr® Reseller Commerce Platform presents an invaluable solution.

Simplify management, enhance communication, and streamline the purchasing process for your customers. Unite your entities under a single, powerful platform and witness the transformation of your CSP reselling experience.